To decrease the
likelihood of a breach in credit card information, the law now mandates that
online stores be in compliance with guidelines for higher security standards. To
that end, Carlow Cookery nor it's hosting company will ever be in possession of
your credit card data. All transactions are now processed through
Authorize.net, a well-recognized and highly regarded payment gateway (to find
out more about Authorize.net, click here). Please understand, this change is to protect you, the
As a result of this
change we have modified our policy on billing and cancellation of classes. To avoid any confusion in the event of a change to your reservation,
please review our policy on cancellations before booking your spots. Thank
- All cooking
classes must be paid for at the time of registration. You may use our secure
online system, call the store with credit card information or pay at the
- You may change
your reservation for food classes and wine tastings up to one week prior to the event. You may change your reservation
for bus trips up to two weeks prior to the
- Cancellations within this timeframe will result in a store
credit that may be applied to future events or to merchandise.
- Cancellations with less than the required notice will
result in forfeiture of the event fee.
- Please keep in mind that we try to
keep an active list of alternates for the classes. If you cancel with less than
the required notice we will try to find a replacement for you. If we do, you
will receive a credit to future classes. You are also welcome to send someone
in your place on any event.
- Due to unforeseen
circumstances, occasions may arise that require Carlow Cookery to cancel or
reschedule classes. Participants will be offered a store credit or full refund
in these situations.
Class/Paying with Gift Certificate
If you would like to attend a class
and pay by gift certicate you can do one of the following:
- Call the store at
215-489-2677 and confirm the class. We require that you provide name, phone
number and credit card. Bring the gift certificate with you on the night of the
class. The card will be charged in the event that you do not attend the
- Bring your gift
certificate and register at the store.
- We do our best to
keep to the instructors and recipes listed on the class brochure but changes may
occur as the schedule progresses.